When running a Microsoft Exchange Server, you will want to avoid common pitfalls many face. While it’s an uphill battle, you can save time and money if you watch your server and prevent issues from occurring. With this in mind, here are three Microsoft Exchange Server problems and how to avoid them.
Emails not sending: Now, if your server doesn’t send out every email, you have a serious complication on your hands that you need to fix quickly. To test this, first ping the server and make sure that speeds are up to par. If they are, send a test email and verify that it arrives at its destination. Then, if both things are not out of the ordinary, you can rest easy knowing that your emails are reaching their destination. On the other hand, if users still watch as their emails don’t end up in the inbox of their destination, you may have a problem with your ISP. If this is the case, contact your ISP and ask for help. Sometimes you may be able to stay on top of problems with the email server that can cause problems sending by using some type of Microsoft exchange server monitoring so you can be notified the moment there’s a problem. There are a number of companies that offer products like this, and if it’s worth it to you, it may be something good to look into.
Slow server: During busy times, you may deal with a slow server. Other times, out of nowhere, you will deal with slow emails. To avoid problems, send out a companywide email and tell people to avoid sending large files. Instead, you need to encourage people to share data on the cloud. If the problem persists and people aren’t sending large files in droves, you will want to upgrade your servers. Otherwise, if you don’t take action, your users will grow frustrated and your clients will sit around waiting for important emails.
Hackers and spammers: If someone hijacks your server and uses it to send illegitimate emails, you will deal with a couple of issues. For starters, when a hacker breaks into your SMTP server, you will experience slower communication times. More importantly, if your ISP catches on, you may lose your account. This will cause severe headaches as your server will go offline. To check this out, watch your server and look for any strange devices.
If you take a proactive approach and monitor your SMTP server, you can avoid plenty of headaches others face when sending and receiving emails.